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Service company Serco has suspended one member of staff and been asked to carry out an immediate investigation after a TV programme went undercover at the Yarl's Wood immigration removal centre. A Channel 4 News investigation revealed questions over standards of care and guards showing contempt for detainees. The centre…
A social care leader has welcomed new legislation to beef up regulation of the sector but warns it will not work unless there is a "fundamental change of culture". Care Forum Wales' (CFW) chair, Mario Kreft, said it was vital to "change the DNA in Wales" to ensure everybody involved…
Pensioners are receiving unacceptable levels of care from the NHS with hospitals being given financial incentives for "bed blocking", according to an independent report. The investigation, by think-tank Localis and old people's charity Anchor, concluded the elderly are not getting adequate care in hospital and A&E wards. It found failures…
A mental health trust has become the first in the country to be put into special measures, the health sector regulator has said. Urgent improvements are needed to the care patients receive at Norfolk and Suffolk NHS Foundation Trust, Monitor said. The move comes after the Care Quality Commission (CQC)…
This winter provided more evidence of a looming problem in homecare. Shortages of staff to provide care for older people in their own homes was partly to blame for the 'bed-blocking' in hospitals that led to admissions crises across the UK. Shortages of homecare workers are a global problem (according…
The UK's health regulator has issued guidance to families thinking of setting up hidden cameras to check up on the care of their loved ones in hospitals and homes. The Care Quality Commission (CQC) is publishing the information for the first time following several high profile incidents where secret devices…
A health minister has defended local authorities using an auction system that invites care homes to bid to offer places to elderly and disabled patients. Reports this week revealed that some councils were using what have been dubbed "ebay-style" websites, which list people's details such as their age and needs…
The UK’s largest survey of care home residents, Your Care Rating, has today announced the results for its 2014 annual survey. The survey looks at the views of over 20,000 residents who take part in it from 29 different care home providers in more than 1,000 care homes. Each care…
Patients who complain about their care are being let down by "appalling" NHS investigations, a highly critical review has found. More than a third of probes into deaths or avoidable harm at hospitals were found to be "inadequate", according to an investigation by the Parliamentary and Health Service Ombudsman (PHSO).…
Police cells should no longer be specifically included on an approved list of "places of safety" where the mentally ill can be held while awaiting assessment, MPs said. But they were criticised by representatives of rank and file officers for failing to push for an outright ban on their use…
A revised set of standards for social care workers in Wales has been agreed by the Board of the Care Council for Wales (CCW). The standards will be launched following consultation with the Minister for Health and Social Services. The new Code will replace the one that has been in…
The Nursing and Midwifery Council (NMC) has published a revised Code which places public expectations at the heart of good nursing and midwifery practice. The Code will be sent to all nurses and midwives before it becomes effective on 31 March 2015. Jackie Smith, Chief Executive and Registrar of the…