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The Scottish Government is to consider narrowing the definition of fuel poverty to target the most needy. Fuel poverty is currently defined as when more than 10% of household income is spent on heating, and it affects around 845,000 - or 35% - of homes in Scotland. The level has…
The Older People’s Commissioner for Wales has voiced her support for a new report highlighting the plight of many poverty-stricken pensioners. The report, from charity Independent Age, suggests thousands of older people are in a "poverty trap" with little hope of escape in their lifetimes. The research found many "older…
Ofgem has decided there is "no case to open an investigation" into a controversial partnership between the energy supplier E.ON and the charity Age UK. Age UK was criticised for exploiting its position as a trusted charity after it was claimed E.ON paid it £6 million a year in return…
An energy company has paid out £6 million a year to Age UK in return for the charity pushing expensive tariffs to the elderly, it has been claimed. Energy Secretary Amber Rudd said she has taken the allegation that Britain's pensioners are being misled "very seriously", and has contacted the…
An estimated 750,000 elderly people are being forced to choose between paying for food and heating, a charity has warned. A survey of 1,000 people aged 65 and over for Independent Age found almost half (43%) have gone to bed early to stay warm at least once, with an estimated…
Almost a million older customers are suffering poor customer service at the hands of energy suppliers but not complaining about it, research has found. The main reason those aged 65 do not speak out is that they either hate to make a fuss or worry that they will feel intimidated…
Around 3.5 million older people are concerned about keeping their home adequately warm this coming winter, with the majority concerned about the high cost of energy (70%), according to new research from Age UK. The research – published today to launch the Charity’s Campaign for Warm Homes – shows that…
Thousands of homes could benefit from a £60 million fund aimed at cutting fuel poverty, Housing Minister Margaret Burgess said. The cash, part of the Home Energy Efficiency Programme for Scotland (HEEPS) will be used to improve the energy efficiency of houses by fitting measures such as solid wall, cavity…
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