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Scotland’s social care scrutiny and improvement body is considering changes to the way it handles complaints about care. The Care Inspectorate inspects and regulates more than 14,000 care services across Scotland, and last year it investigated more than 3,788 concerns about care, with 1,129 complaints upheld. And now the Inspectorate…
A police force has been told it needs to improve child protection practices after a report found it had not resolved problems highlighted in earlier reviews. Her Majesty's Inspectorate of Constabulary (HMIC) found that West Yorkshire Police had inconsistencies across the force area, particularly in its approach towards child sexual…
The Chief Inspector of Adult Social Care at the Care Quality Commission (CQC), Andrea Sutcliffe, is today congratulating England’s first three adult social care services which have achieved the highest possible rating in providing safe, high-quality and compassionate care. Published in reports today, CQC has named Prince of Wales House…
A rehabilitation centre for people with brain injuries in Wishaw, North Lanarkshire has been criticised by inspectors for its high turnover of nursing staff and the sutability of the staff it employs. Healthcare Improvement Scotland (HIS) also said nurses at the Murdostoun Brain Injury Rehabilitation Centre lacked appropriate experience and…
Young girls at risk of sexual exploitation are falling through the gaps because youth offending teams do not have the support they need from police and social care to take action, an inspection has found. Girls who offend are particularly vulnerable to sexual exploitation, according to a joint inspection by…
Adult social care services in England that fail to improve within a year of being rated as 'Inadequate' will face closure as part of new plans announced by the Care Quality Commission (CQC). This news follows the announcement from the Secretary of State for Health in July asking CQC to…
A home care service for people with additional needs in the Borders has received mixed reports on two of its services from The Care Inspectorate. Todlaw Housing Support's service in Jedburgh received praise as inspectors said there was "clear evidence of a very good service". However, there were "serious concerns"…
A Gwent care home has been criticised by inspectors for serious issues of non compliance with regulations and the quality of life for people at the home. The Gibraltar Care Village in Monmouth has been the subject of six Care and Social Services Inspectorate Wales (CSSIW) inspections over the last…
Significant delays in the investigation of child protection cases have been uncovered by inspectors within one of the country's biggest police forces. Officers at Greater Manchester Police (GMP), which was criticised in a serious case review in 2013 for failing girls who were passed around for sex by Rochdale sex…
A nursing home in Surrey has been closed at short notice by regulators after finding residents were "at significant risk of harm". Merok Park Care Home, which had passed an inspection in January, was shut on Tuesday after inspectors last week found it was "dirty" and had an "overpowering" smell…
A nursery in Renfrewshire has been told it must make improvements after the quality of care and support it provided to children was graded unsatisfactory by inspectors.It follows an unannounced inspection at Weans World nursery in Johnstone in September.An earlier inspection highlighted six requirements for improvement but when inspectors returned…
A 20% surge in complaints about care services was a notable statistic as the Care Inspectorate published its annual report yesterday. The report shows that the number of people who contacted the Care Inspectorate with a concern about care services increased in the past year to 3,788 compared to 3,237…