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The Local Government Ombudsman (LGO) and the Care Quality Commission (CQC) have agreed new processes to transfer enquiries, saying that this will make it easier for the public to complain about adult social care in England. The LGO and CQC said they received around 20 enquiries per day between them…
A consultation has begun to seek views on a new guidance to improve the arrangements for reviewing and learning from cases of adult abuse and neglect in Wales. This work will complement the new adult protection legal framework being introduced through the Social Services and Well-being (Wales) Bill. The proposed…
The College of Social Work has today launched several key documents outlining the moral and financial case for investing in adult social work. With the current population of ten million older people in the UK set to rise to 16.4 million by 2033, TCSW’s discussion document ‘Future Directions for Investment…
A Walsall man has been given no option but to live in an extra care housing scheme – and pay care charges for a service he neither used nor wanted, a Local Government Ombudsman (LGO) investigation has found. The man, who is in his mid-sixties and has complex multiple health…
Purpose – The purpose of this paper is to report the findings from research into the outcomes of adult protection in Scotland, with particular focus on how service users, family members and service delivery professionals perceive the effectiveness of the protection orders in the Adult Support and Protection (Scotland) Act…
Nationally, the ASCOF aims to give an indication of the strengths and weaknesses of social care in delivering better outcomes for people who use services. Locally, one of the key intended uses of the ASCOF is to support councils to improve the services they provide. The framework attempts to support…
Weak and inadequate management led to the 'gratuitous sport' of mistreatment of elderly dementia sufferers at a nursing home, a judge has said. Residents at Hillcroft nursing home in Slyne-with-Hest, Lancaster, were mocked, bullied and tormented because they would have no memory of the abuse. One man had his foot…
Local authorities are being forced to make short-term decisions for adults with learning disabilities – often deciding social care packages based on a one-year ahead view of their lives – according to A Plan for Life, a new study amongst senior local authority decision makers by learning disability charity, FitzRoy.…
Dorset County Council is planning to transform the way it delivers adult social care in a bid to save £7million. The directorate is to carry out a 'radical review' of all its operations with a focus on helping more people live independently. Cabinet member for adult social care Jill Haynes…
Dorset County Council is planning to transform the way it delivers adult social care in a bid to save £7million. The directorate is to carry out a ‘radical review’ of all its operations with a focus on helping more people live independently. Cabinet member for adult social care Jill Haynes…
The Local Government Association (LGA) has called for long-term ‘sustainable funding’ for adult social care. In the wake of the announcement of the local government finance settlement yesterday, the LGA said the Better Care Fund (BCF) failed to address the challenges facing councils and clinical commission groups in 2015/16. The…
Putting disabled and older people at the heart of decision-making is central to government policy for adult social care. The wellbeing of the individual is the primary principle of the Care Bill going through Parliament. The Bill puts an emphasis on early intervention, prevention and enablement. People should have easy…